Privacy Policy

Last updated: 30-Jan-2026

Workmetric ("we", "our", "us") respects your privacy and complies with the Singapore Personal Data Protection Act (PDPA).

What information we collect

We may collect:

• Name, email address, phone number
• Company and account details
• Login and usage information

How we use your information

We collect and use your personal data only to:

• Provide and manage our cloud-based ERP services
• Maintain user accounts
• Improve system performance and security
• Communicate important service-related information

Product diagnostics

If you choose to enable advanced diagnostics in the admin app, we may collect session recordings and additional technical information to help us investigate bugs, inconsistent behaviour, and other support issues more effectively.

These diagnostics are optional and can be turned off later from your account settings.

Consent

Where required, we will ask for your consent before enabling optional diagnostics features. You may withdraw that consent later by updating your account settings.

Data protection

We take reasonable security measures to protect your personal data. We do not sell your data. We may share data only with trusted service providers or when required by law.

Data retention

We retain personal data only for as long as necessary to provide our services or meet legal requirements.

Access and correction

You may request access to or correction of your personal data by contacting us.

Contact

For privacy-related matters, contact our Data Protection Officer:

Email: support@workmetric.com